Make the phone your profit center. Not your staffing problem.

Join 3,000+ restaurants who trust Tarro across millions of monthly calls and deliveries.

Call:   

1-833-354-0686

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3000+ restaurant owners love Tarro.

+3000

Don’t just take our word for it.

"Tarro takes the pain out of the phone ringing 100 times a day. It's a great service to have."
Aqil
,
Co-Owner
”To tell you the truth, I have no other tablets. No other companies. No nothing. In order for me to make the switch that means you guys have a nice product.“
Ilias
,
Owner
”I always tell friends there's one company that costs you about whatever you pay one person to take care of all your phone and delivery stuff.“
Majid
,
Owner
”With Tarro handling our phones and delivery, it feels like the options are endless. We can keep opening new locations and keep growing.“
Pete
,
Owner
"If I'm waiting on tables and it's really busy, I can't answer the phone. It gets really chaotic. Or, it did. Tarro's answering service is a life saver. It really is."
Ashley
,
Waitress

More phone profit. Less staffing stress.

An icon of a food delivery car

Free Delivery

Add delivery orders without adding drivers

Extend your delivery radius up to 15 miles, add customers

Have drivers on demand: spikes + sick days covered

Deliver phone orders w/o hiring drivers or paying 3rd party fees

Phone Answering

Real people Real people answer every call

99.5% accuracy, auto call-backs on dropped calls, no missed calls

Tickets go up 5% with smart upsells

Cut counter-staff hours & headaches

An icon of communication

Free Marketing

Add repeat sales with free text promos

Make repeat orders automatic

Shift demand away from 3rd party apps and back to your direct business

* Begin with Tarro Phone Ordering —
 then add Delivery or SMS Marketing as you see fit!

"I’ve worked at my parent’s restaurant since I was a child. It’s why I dropped out of Harvard and started Tarro. Helping restaurant owners grow their business effortlessly is my biggest motivation."

Steven Lin

Tarro Co-Founder & CEO

End the restaurant management grind

Real people answer your phones, with AI as their co-pilot, so you conquer labor challenges, make more money, and stress less.

5-20%
More revenue
5-10%
In savings
1-2 Days
More rest

Transform your restaurant with a proven partner

Join thousands of restaurant owners who’ve ended staffing headaches, botched orders, and cost overruns with Tarro.

Make more money

We help you capture every order with automatic call-backs and unlimited lines, then grow each ticket 5% with smart upsells. Next, we extend delivery up to 15 miles (without added drivers or 3rd party fees), and bring customers back with free texts.

Save big on staffing

Eliminate staff phone time so they can focus on other tasks in the restaurant. If you’re paying someone just to answer phones, Tarro is the cheaper, easier option.

An icon of users

Meet your new favorite employee

Eliminate costly phone mistakes with our industry-leading 99.5% order accuracy. We’re available 7 days a week, never late and never sick. Plus, you get on-demand drivers for spikes and sick days, at no added cost.

How Tarro works

1/6

1. When customers get hungry

Tarro Marketing: 1-year free trial ($8,500 value)

When hunger strikes, your restaurant is top of mind. Or, Tarro’s targeted SMS campaigns give customers a gentle nudge.

2. Your customer calls

Unlimited phone lines
Calls answered in < 4 seconds

Your customer calls to place the order. After just one ring, the call automatically transfers to Tarro’s Phone Ordering Platform.

3. Tarro takes the order

99.5% order accuracy—industry best

A dedicated pizza specialist greets your customer and takes their food order (with a little help from AI). From there, the customer chooses pickup or delivery.

AUDIO EXAMPLES:
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https://ziri-cdn.com/Delivery-Example_censored.mp3
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4. Receipt prints, chef cooks

Tarro sends the receipt to the printer setup that works best for your restaurant—whether it’s one printer or multiple stations. The chef gets the ticket and prepares the meal.

5. Pickup or delivered

Delivery fees up-to 50% lower than major delivery apps
Fast delivery times
Up-to 15-mile delivery radius

If it's a pickup order, your customer grabs their meal and goes. For delivery orders, Tarro dispatches a driver to get the food straight to their door.

6. Manage your restaurant

Run your restaurant from the Tarro app: view reports and invoices, mark menu items as 'out of stock,' block certain delivery addresses, and so much more—all in just a few taps.

Frequently Asked Questions

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Who is Tarro?

Tarro handles phone answering, delivery, and marketing for 3,000+ restaurants. For 12+ years, we’ve handled millions of calls and thousands of deliveries every month.

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How does Tarro Phone Ordering work?

Tarro answers your phone calls and processes orders as part of your paid service. Tarro does not charge for non-order calls (e.g. general inquiries, complaints, or reservations). You keep your existing phone numbers.

When a customer calls, the call forwards after one ring to a trained Tarro pizza specialist (a real person). They take the order, upsell high-margin items like drinks and appetizers, and typically lift average ticket size by 3–5%. Once the order is confirmed as pickup or delivery, Tarro sends the ticket to the printer setup that works best for your restaurant, whether that is a single printer or multiple kitchen stations. You’ll also have access to the Tarro app (on a tablet we provide, or from your phone) to view all your orders as well as analytics and reporting.

For pickup, the customer comes in and grabs their order. For delivery, you can use your own drivers or Tarro Delivery. If you use Tarro Delivery, we dispatch a driver to bring the food straight to the customer’s door.

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Who answers customer calls for my restaurant?

Tarro calls are answered by real phone specialists, supported by an AI copilot. Every specialist completes a four-week Pizza Training Program, so your customers get fast, friendly service with 99.5%+ order accuracy on every call.

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How does Tarro Delivery work?

Tarro Delivery lets you use our driver network to deliver your orders, ensuring you get more orders and can reach more customers. You can use Tarro Delivery as much or as little as you want. Some shops use it to extend their delivery radius (up to 15 miles), some use it as backup for sick days or rushes, and others use it for all deliveries so they don’t have to manage drivers.

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Who does my deliveries for me?

Tarro uses an on-demand driver network that pulls from DoorDash and Uber Eats. We automatically dispatch the driver who can complete the delivery the fastest.

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Can delivery customers still pay cash? What about cash risk with drivers?

Yes, customers can pay cash for delivery. Taking cash on delivery is optional. If you choose to accept it, Tarro tracks each cash delivery so you’re paid for every order, no risk to you of nonpayment.

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How does Tarro marketing work?

Starting in month two, Tarro runs one free SMS campaign per month for your store (about $3,000 in annual value) to drive repeat orders. For each campaign, we work with you on the message and, when possible, tie it to a promo or special that fits your goals.

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What does the setup look like in my store? How many devices will I have on the counter?

Setup is simple. We provide a call-routing device, thermal printer(s) to match your current setup, and a tablet with the Tarro app – all at no cost. You can also use the app on your phone.

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When orders are sent to the store, how does the order get to my staff?

We provide free thermal printers and install them where you need them. When an order comes in, it automatically prints to the correct station so your staff can make it like any other ticket. All orders are also visible in the Tarro app so you can monitor them even when you’re not in the store.

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Will you integrate with my POS?

We don’t integrate with POS systems currently. We represent your menu in our system in a way that is optimized for how our specialists are trained to take orders.

When you use Tarro alongside your existing POS, your orders and payments will live in two systems, but with our reports you can reconcile between the two easily.

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What are the options to handle EOD reconciliation between Tarro and my existing POS?

You can choose one of two workflows. Pick one and use it from day one.

Option 1: POS is the source of truth (full POS entry)

  • Staff enters every Tarro order into the POS as an open item (about 10 seconds). 
  • All payments run through the POS. End of day, you use POS reports only. 
  • Some POS systems may need a custom payment type (example: “TarroPay”) to record phone-paid (CC) orders without double-charging.

*Best if you want one report and have lower phone volume or prefer everything in the POS.

Option 2: Hybrid by payment type (recommended default)

  • Cash pickup orders: take cash, mark paid in Tarro, no POS entry.
  • Credit card pickup orders: enter an open item in POS, run the card, then update Tarro to “credit card.”
  • End of day, cash drawer = POS cash + Tarro pickup cash. (Credit card deposits are split between POS deposits and Tarro payouts.)

*Best if you want less staff work and minimal setup. This is the safest default for most restaurants.

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Do you integrate with DoorDash, UberEats, Grubhub, Slice?

Not today. Tarro works alongside these apps, and our delivery and marketing tools help shift more orders to your direct business so you can avoid high third-party commissions.

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How does credit card processing work?

Tarro takes card payments over the phone and deposits the funds into your bank account. We match your in-store card rate, and you can choose to pass the fee to the customer. Payouts, minus Tarro estimated fees, are sent via ACH within two business days of the sale.

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How does Tarro billing work during the month?

We withhold a set % from each credit card order as an estimate of Tarro fees for that day. At the end of the month, we “true up” to match your actual Tarro fees, and adjust the withholding rate as needed going forward.

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What if my restaurant is cash-only?

For cash-only restaurants, we send a monthly invoice (typically around the 2nd or 9th of the month), and payment is due shortly after (generally within about a week).

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If Tarro owes me money at the end of the month, how do I get paid?

Any end-of-month true-up payout is sent directly to the restaurant’s bank account (direct deposit). If Tarro owes the restaurant, payout happens by the 15th of the month.

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Who owns the customer data and phone number?

You keep your existing phone number and you own all customer data. In the Tarro App, you can see customer details, view reports and invoices, mark items as out of stock, block delivery addresses, and adjust other settings in a few taps.

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What do you need from me to start (menu, info, etc.)?

We’ll need your PDF menu, your current credit card processing rate, your preference on whether you want to pass credit card fees to customers, a time for a kickoff call, and a target go-live date. We can typically go live 7–10 days after kickoff.

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How does the onboarding process work?

After you sign up, we schedule a 1 to 2 hour kickoff call to review your menu, prices, ingredients, and key rules. We load everything into Tarro so our pizza specialists, with AI as their co-pilot, can take accurate orders from day one. We’ll then work with you to install the printers and call routing device, test everything, and make sure you are fully up and running. Most locations go live about 7-10 days after signing.

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How can I be sure Tarro will provide value? Are there any risks?

In most shops, Tarro’s costs are covered by reducing front desk, phone, and driver staff hours. On top of that, we typically see sales increase 10–20% by extending delivery, upselling, capturing missed calls, and running SMS marketing.

We are offering a free trial, so you can see the impact before committing. If Tarro is not a fit, you can cancel anytime at no cost. There are no long-term obligations.